Meraz Beauty — Shipping Policy

At Meraz Beauty, we work to get your beauty essentials to you safely and as quickly as possible. Please review the information below before placing your order.

Order Processing

Orders are usually processed within 1–3 business days after payment is successfully received.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Please note that orders may take additional time to process during holidays, promotions, or periods of high order volume.

Delivery Times

Estimated delivery times depend on your destination and the shipping method selected at checkout.

Estimated delivery: 7–15 business days.

Delivery times are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs clearance, weather conditions, public holidays, or other circumstances outside our control.

Shipping Costs

Available shipping options and applicable shipping costs will be displayed during checkout before you complete your purchase.

From time to time, Meraz Beauty may offer free shipping promotions or other shipping offers.

Order Tracking

Once your order has been shipped, we will provide tracking information when available.

You can use the tracking information provided in your shipping confirmation to follow your order's progress.

Please allow some time for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Please carefully check your shipping address before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to the sender. Meraz Beauty may not be responsible for additional shipping costs resulting from incorrect information provided at checkout.

If you notice an error in your shipping information immediately after placing your order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after an order has entered processing.

Lost, Damaged or Missing Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and product.

If your tracking information shows that your order was delivered but you cannot locate it, please first check with household members, neighbors, or the delivery carrier.

If you still cannot locate your package, contact us and we will do our best to assist you.

Customs, Duties and Taxes

For international orders, your package may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.

Meraz Beauty does not control customs processing times or fees charged by local authorities.

Contact Us

If you have questions about your order or shipping, please contact us

We're always happy to help and will do our best to make your shopping experience smooth from checkout to delivery.